Question & Answer: How to Use Identification

We often receive the same questions from multiple customers. Sometimes, these questions are easy to answer, but sometimes they require a bit more clarification. Have you ever had a question about name tags or other identification products? We are taking some time to answer some frequently asked questions that our customer service team repeatedly gets. And we will expand on each question so that you, too, will understand our processes. 

Find any answer to any question about name tags, personalized ribbons and more.

Question: Which name tag size should I order?

Answer: The size of your name tags depends on how much information you want on them.

For a simple 1 or 2 line tag with only text (name and professional title), we typically recommend a 1 x 3 inch tag. However, if you are working with visually impaired people, you may want something much larger, so the text size can be increased.

If you are ordering tags with your company or brand logo, you will want to consider where you want the logo on your tag, and if it will fit there. For example, if you have a horizontally long logo, we don’t recommend putting it to the left of the tag because there won’t be as much room for your text. The best option would be to center it above the text and go with a taller tag, such as a 1.5 x 3 inches. If you have a more circular or square logo, they typically look best to the left of the text, and you wouldn’t need as tall of a tag.

Question: Most of your products require a list of names. How do I submit this list?

Answer: We have two options for submitting a name list for your customized order.

The first would be to upload them while you are on the order page. You can type them right into the provided form or upload an existing file. Our system will ask you to review everything to ensure that you entered the correct spelling and punctuation. You do want to make sure you submit the list in the case you would like on the product (upper and lower; e.g., Jane O’Connor).

You can also email your list after you place your order to nametag@nametag.com. Once your order has been placed, you will receive an order number that needs to be referenced in your email’s subject line. This email goes to the customer service representative who is in charge of your order, and they will make sure that it is usable. If there are any issues, they will contact you.

Question: What is the best way to print names for reusable name tags such as Mighty Badges?

Answer: We have multiple ways you can format your printable inserts for your reusable name badges.

The recommended way would be to use the NamePrint Graphics software. This software lets you add text and graphics to inserts using your printer.

The other option we have for your printed inserts is a small collection of predetermined templates. We do not have these for every reusable product, so check the bottom of the product order pages for available templates. 

Question: How can I order more of the same name tags I already have?

Answer: We have an online reorder program to make ordering more name tags easier.

The first thing you need to understand is what is a reorder? A reorder is when you need to order more of the same product you already have in use, but require different names. Lucky for you, our reordering system is easy to use and quick to understand.

All of your design info is kept on file under your customer number. Once you place your first order with Coller Industries, you receive a customer number. This number allows us (and you) to quickly and easily locate your information and previous orders. To place a reorder for your name tags, visit https://www.nametag.com/reorders/ or go to our home page (www.nametag.com) and select the “Reorder” link at the top of the page. Once there, you need to enter your customer number and select the layout you need to order. After making that selection, you only need to submit the new name list (text) for the new order.

Do you have a question that wasn’t answered here?

There are three ways to get your answer!

1. Visit our Facebook page on July 22, 2020, at 11:30 a.m. (Mountain time) for our first ever Live Video Event.

2. Leave a comment here, and someone will get back within one business day (Monday through Friday).

3. Contact customer service at 1-801-931-5000 (our office hours are Monday through Friday, 7 a.m. to 5 p.m.).

Other Question and Answer Blogs:

Week Two: Perfect Your Networking Strategy With Custom Ribbons

Week Three: Q&A: Your Name Tag Investment

Name Tag Definitions: Part 3

Defining our business helps our customers to understand what we do.

While our FAQ pages are full of your questions, we thought we’d get down to the nitty-gritty for you. Here is part three of our definition series so, find out more about how our business runs with these great definitions for some of our products!

LOGO size and PLACEMENT

Most of our name tags and name badges have the option to use a logo or graphic. However, there are several things to know when providing your logo to be used on your name tags.

Size:

definitions of name tags name badges and other personal identificationTry to limit the amount of detail in your logo. At smaller sizes, incredibly detailed logos are not visible, and many processes have a hard time duplicating it. Provide only enough detail to make the logo recognizable.

The size of your logo on the name tag needs to leave enough room for the names and titles that you wish to provide. Names and logos should be large enough to read from at least 10 feet away.

Placement:

definitions of name tags name badges and other personal identificationFor logos that incorporate an image as well as text, consider just using one or the other. When there is less detail in the logo, it can be placed to fill the entire area allowable on the tag, thus the larger it can be.

Logos that are short and wide look best at the top or bottom center of the tag. Logos that are square, or taller than they are in width, will look better on the left or right side of the tag.

IMAGE BLEED

definitions of name tags name badges and other personal identificationThis feature is only available on our full-color name tags. A bleed means that the background colors of a design may extend off the edges of the tag. The design may bleed on any and all sides of the name tag. If you are creating a tag that will have an image that fills the background area of the tag or meets the edge, you will need to create the background image to the exact size, or larger, of the tag. Keep the corners of your image square even if you plan on rounding them.

Do you have any further questions about these definitions or the products to which they pertain?

There will be more articles coming with even more definitions! Please help us by letting us know what definitions you need. Are there specific things you just don’t quite understand? Reply with anything that you might need help with!